Word of mouth is the original Social Media, and we love it; it remains our finest source of new travelers. We’ve been talked about on planes, on cruises, at camp. I’ve heard about referrals shared at high school reunions and around the water cooler at work, at a knitting class and a book club meeting.
Today I received a little story from a family in the midst of booking their family safari with Thomson. This is what Laura from Chicago told me:
” A friend of mine just came back from a safari in Tanzania. She took the one organized by (a well known competitor). I told her that I was taking one too, with the kids, but I didn’t mention Thomson. She said that at the airport she had met a woman who just raved about her experience with Thomson, talking about how nice the accommodations were, and how wonderful the guides were. This friend recommended Thomson to me, saying that she thought it would be better than the one she went on! It sounds like you’re doing a great job there, and we can’t wait to go!”
Thanks Laura, we look forward to sending your family off on an unforgettable trip of a lifetime. Don’t forget to talk us up at the airport!